Terms and Conditions


When placing an order on this website you accept our Terms and Conditions.

Archizen Pty Limited may amend these Terms and Conditions at any time, with or without notice.


Copyright

Copyright of all material published within this website, including all content, graphics, logos, images, intellectual property rights and the overall design of the site are reserved by Archizen Pty Limited trading as Archizen Espresso. Other than for the purposes of and subject to the conditions prescribed in the Copyright Act, no part of it may in any form or by any means may be reproduced for any purposes whatsoever without the written prior permission of Archizen Pty Limited. All rights are reserved.


Use of the Ordering Platform

If this website is used for ordering or loyalty, you are responsible for maintaining the confidentiality of your personal details, password and payment details. You agree to accept full responsibility for all your activities on our website and online ordering.​ All transactions are processed in Australian Dollars ($AUD). Archizen Pty Ltd reserves the right to refuse service at any moment to anyone. Please let us know if you have any privacy concerns and we will respond as soon as possible.

Note : The colour and/or shade of products may be slightly different from those pictured due to natural variations in food ingredients and photography.


Disclaimer

Archizen Pty Limited expressly disclaims all and any liability to any person in respect of anything and of the consequences of anything done or omitted to be done by any such person in reliance, whether whole or partial, upon the whole or any part of the contents of this website.

Archizen Pty Limited makes no warranty, representation or undertaking whether expressed or implied, nor does it assume any legal liability, whether direct or indirect, or responsibility for the accuracy, completeness, or usefulness of any information whatsoever.

The Archizen Espresso website may contain links and Archizen Pty Limited may not agree or endorse material on these websites and therefore cannot assume liability from the use of these links. It also disclaims liability for any errors, omissions, viruses, loss and/or damage from using and/or opening these links. Archizen Pty Limited assumes no responsibility for the content or the privacy policies and practices of such websites as they may differ from ours.

Archizen Pty Limited may use third-party advertising companies to serve ads on this website. These companies may use information (not personal or contact details) about your visits to this website in order to measure advertising effectiveness and to provide advertisements about goods and services of interest to you.


Privacy

Archizen Pty Limited is committed to handling your personal information in accordance with the Commonwealth Privacy Act 1988.

In order for Archizen Pty Limited to conduct business with you and/or process your orders or to advise you of upcoming products/events and important news we may need to collect personal information such as contact details. This information may be used for loyalty and direct marketing. We are committed to providing you with access to a range of leading products and services. In order to do this we may use your personal information to offer you other products and services.

We may disclose your personal information on a confidential basis to our related entities so that they can also offer you products and services. We may send you a newsletter or marketing information however if you do not wish to receive this marketing information the choice is yours, you can let us know and "opt out" at any time and we will remove you from our marketing list. Simply notify us in writing to the address on our contact page.

If you do not supply us with certain information about yourself, in some circumstances we may not be able to provide products and services that you require. For example we may ask you to register or to provide personal information when you request an archizen product and/or service information, guides or newsletters. To better understand what type of service or product you are looking for, we may ask you for extra information about yourself or your project. It is our intent to establish and maintain a long term relationship and the ability to communicate with you.


Security

We want you to feel safe when doing business with Archizen Pty Limited so your credit card details are only used to process your purchases. They are not used for any other purpose and they will never be supplied to a third party other than the supplier of the goods or services you have purchased. We use Vend's secure payment system with in store payments processed using Commbank's Albert eftpos tablet.


Returns

Archizen Pty Limited products are carefully checked before they are sold and/or ready for collection - please contact us if you have any concerns with your order.


Compliments & Comments

Are you happy with your products and with Archizen's level of service? Why not let us know your thoughts so we can share your comments with others right here on our website or via our social media. Simply call us on 9546 8988, drop us an email or send us a note to the address on our contact page.

Alternatively, if you have any concerns whatsoever please extend us the courtesy of contacting us first as we believe you are our business and we will do everything we can to resolve the issue. You can either call us direct, drop us an email or send us a note via our contact page.  

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