FAQs


How can I place an order with Archizen Espresso?

You can order in store at studio 848 King Georges Rd South Hurstville or purchase gourmet products and gifts by using our online ordering platform at www.archizenespresso.com.au.


Do you take phone orders?

Unfortunately we do not take phone orders however for your convenience we offer an online ordering platform where you can order and pay online here at www.archizenespresso.com.au and collect in store.​ Alternatively you can order in store at studio 848 King Georges Rd South Hurstville.


When is the best time to contact Archizen Espresso about an order?

The best time to contact us by phone is Monday - Friday between 2.00pm - 3.00pm alternatively you can request a call back, where we will call you between 2.00pm and 3.00pm.

You can also contact us anytime via our website 'Contact Us' page or by email espresso@archizen.com.au and we'll promise to get back to you promptly.


What does seasonal mean?

Some products are seasonal and their availability changes throughout the year. This means we may have to substitute some products. Should any substitutions be made, it will be of the same high quality.


When can I collect my order?

Orders can generally be collected Monday - Friday between 8am- 2pm. Please note that orders require the following notice​, please bring your confirmation email or proof of purchase with you:

  • Most Gifts & Retail products are available to be collected the same day. However not all retail products are kept in our store, therefore certain items cannot be collected immediately. A note is generally included in the description of these items and we will notify you when these products have arrived and are ready to be collected. Whilst we do envisage that most orders are delivered to us sooner, please allow 5-10 business days for your order to be collected.
  • Custom celebration towers generally require 2-3 weeks notice, sometimes longer, we suggest that you contact us early to avoid disappointment.


Do you deliver or supply wait staff?

Unfortunately at this stage we do not offer delivery or wait staff for events.



 

Copyright Archizen Espresso 2018 | Theme by Hello Digital